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The 024 telephone against suicide will not leave a trace on the bill and will work 24 hours

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Madrid

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Every day, up to 11 people take their own lives in Spain, a small part of those around 200 who try. The time that elapses from when that person finally gets the idea of ​​taking his own life until he performs the act, which is estimated at 90 minutes, it is key so that the emergency teams can carry out their work and avoid the tragedy. This is where, after reaching the maximum number of suicides in 2020 with the pandemic, the Government is now taking action on the matter with the approval of the 024 telephone, which wants to help all those people with suicidal ideas.

Managed by the Red Cross, it will work from this Tuesday 24 hours a day and in addition to being free, its use will not leave a trace on the bill.

On the other side of the headset, psychologists and emergency personnel will be the ones who manage the calls, taking charge of evaluating the risk and, where appropriate, activating the emergency services.

The launch of a line like this was a historic claim both by professionals specialized in suicidal behavior and by relatives of people who have taken or have tried to take their own lives. Currently, the telephone helplines of this type were in the hands of voluntary associations, which have helped in recent years to contain the number of suicides in our country.

This is the first line of action of the Mental Health Action Plan endowed with 100 million euros and which will be presented this Wednesday to the Interterritorial Council of the National Health System, as announced by the Minister of Health herself, Carolina Darias, during the presentation of the phone this Wednesday at the Madrid Botanical Garden. “When a person is tempted to commit suicidal behavior, they will find on the other end of the phone an expert person such as psychologists or emergency technicians who will assess the situation, assess the risk and activate the emergency services of each community if necessary. autonomous to go to the aid of that person, «explained the head of the branch.

Recently, the Anar Foundation presented the conclusions on its telephone hotline for young people: in 2021, it served 4,542 minors for suicidal ideation, self-harm or attempted suicide. In this institution, requests for help have multiplied by 18.8 in the last decade.

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